Voluntary Matters 3
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 conflict management : activities
  conflict management:
  

Activities

The activities are suggestions to further explore the issues raised by voluntary matters 3 in group discussions or training sessions.

You may choose to do the activities with other people from your organisation or with people from a range of organisations. Contact your local Volunteer Bureau or Council for Voluntary Service to see if there is already a group forum in your area. If not, set one up!

Watching the Working It Out TV programme or video in a group will raise a number of points, below are other suggestions to get more out of a group session.

Discuss

Spend half an hour as a group discussing the possible benefits that can come out of conflict.

Spend twenty minutes as a group discussing what is in place in your organisations to protect people from both non-physical bullying and physical violence that may arise from conflict.

Try

Spend 30 minutes in pairs reviewing a conflict in your organisation. How well was it managed? Could it have been better handled? What are the lessons for the future?

Spend 30 minutes in pairs reflecting on how you personally feel in situations where people disagree and tempers become frayed. How might these feelings help or hinder you in managing conflict between others?

 

Where to now?

  • Try doing the scenario in a group to see how you'd deal with a conflict between a volunteer and member of staff
  • Tell us how you got on with the group activities in the discussion
  • Check transmission details of the voluntary matters 3 TV programme or order the video
  • Check out links and publications in resources
 
  
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