How to explore 'conflict management'
What do you do if there's a conflict in your organisation?
How can you solve what seem to be unsolvable problems?
And how can you get your organisation through a period
of change? Exploring each section of 'conflict management'
will give you some answers.
Working It Out, from the
TV series voluntary matters 3, (first shown on BBC2's
Learning Zone), features three case studies about conflict
and change. See the programme
summary.
The case studies
are first-hand accounts of how other organisations
have dealt with conflict.
The scenario is
the most innovative section, where you can explore how
you'd deal with a conflict in your organisation, without
having to test it out in real life!
In groups or training sessions explore conflict further
with the activities.
Find a summary of the key principles in the checklist.
Share your opinions and experiences in the discussion.
Resources lists
useful weblinks and publications.
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Where to now?
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- Read the programme
summary and then work through the rest of
conflict management - it should take about thirty
minutes
- Check transmission details of the voluntary
matters 3 Working It Out TV
programme or order
the video
- If you would like more background information
about this website now, go to help
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