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Amnesty International UK- 100 staff and 70 volunteers

A week for volunteers

Amnesty International campaigns for human rights. Veronique Du Pont co-ordinates volunteers at Amnesty International UK: 'The volunteers are very committed to the cause of human rights itself, which is a big factor in terms of their motivation. But they do quite basic tasks such as helping in the post room, updating information on the computer, filing, and drafting correspondence. They know that this routine work is essential to making our campaigns successful.

'Obviously, we provided daily travel expenses and a luncheon voucher. But it's important for us to ensure that there's good communication between each other and between them and the staff, particularly because we're based in a rather traditional office building where volunteers don't always interact very much.

'We try to do this through volunteer's meetings, a volunteer's newsletter, and inclusion in talks and workshops, such as those held during our annual Volunteers' Week. The idea came from the National Volunteer's Week, and we've adapted it to suit our volunteers. We've been doing it for about three years, and it's been really successful.'

As Jamal, one of Amnesty's volunteers says: 'I get a lot of satisfaction out of volunteering here. There are various events that help us to feel part of the organisation – in Volunteers' Week we're given the chance to meet other volunteers through social events like going on the London Eye or a picnic, and we get some training too - this year, on interview techniques. And there are lectures about human rights and the work of Amnesty, and a visit to the international secretariat.'

As Veronique points out: 'Although volunteers are motivated by their involvement in the work, when they're doing quite mundane tasks, they need to feel integrated in Amnesty's projects - that means keeping volunteers informed and updated, and giving them access to information. Without a mutual respect between team members (volunteers or not) we wouldn't have happy volunteers.'

 

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