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Bristol Zoo – 2 volunteer managers, 120 volunteers

Volunteers with criminal records

 Picture of Carola Vorlop
Carola Vorlop

Bristol Zoo Gardens has a policy of recruiting a diverse range of volunteers, and over the years feel that this has been very successful. As volunteer manager Carola Vorlop says: 'A few years ago we had a volunteer who had previously offended to feed his drug habit. He had very low self esteem, but gradually he became more confident. We were able to give him a good reference from us, and he's now got a full-time job.

'However, we did once have a really worrying incident. One of our volunteers was doing a public talk, and was recognised by a member of the public as someone who had a conviction for sexual offences involving children. He hadn't mentioned it because he knew that in that case we couldn't allow him to volunteer.

'I wasn't sure that he'd been involved in this incident, because it might have been a case of mistaken identity. However, we invited him for an informal chat and he admitted frankly that he had been convicted of the sexual offence, and he resigned immediately because he realised he couldn't stay on. It was a shocking event, but it did make us look closely at the way that we recruit volunteers.

'Criminal checks weren't available to us at the time. Now, we still take people on trust, but there's a much clearer application form and interviewing procedure than before, and we make sure we get references too. We also try to recruit people who've volunteered before, so that we can get an idea of what they're like from the previous organisation.'

'We're still keen on taking ex-offenders, and we often have people referred by addiction recovery agencies or homeless charities. There are some ex-offenders, such as those with convictions against children or involving money, that we don't take for security reasons. But otherwise, I believe that volunteering means that you get up in the morning with a purpose to your life. That's important to everybody – whether they have a criminal record or not.'

 

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