Voluntary Matters 3
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Voluntary Service Overseas (VSO) – 295 staff, over 2,000 volunteers

Training volunteers to deal with risk

VSO volunteers share their skills and experience with communities in the developing world, and usually spend two years abroad; this could mean teaching maths in Namibia or developing healthcare in Latvia.

VSO volunteers don't go into very unstable countries or conflict areas, and are removed if a country becomes volatile – VSO certainly doesn't see the work that it does as risky. But there have been some recent cases of aid workers and volunteers being killed or injured whilst working abroad. So how can VSO prepare its volunteers for what they might face?

Obviously, training is crucial. Helen Schneider, Training Manager, explains 'Preparing for Change' is a pre-departure training course which helps volunteers recognise their expectations and concerns about going overseas. We encourage them to develop strategies to cope with the difficulties of working away from home in a different culture.

'During the training the new volunteers discuss every aspect of volunteering abroad, from the risks involved in sexual relationships, to isolation and cultural sensitivity. They also imagine worst-case scenarios, which allow them to discuss fears and risks realistically. Volunteers are invited to share their concerns, and trainers use their own personal experiences, as well as case studies and examples from other volunteers, to illustrate real issues and coping strategies. They receive further training when they reach the country where they'll be working.

Gerard Witham volunteered with VSO, teaching English in Papua New Guinea and Eritrea, and now works for VSO full-time. 'I contemplated the risks before I went both professionally as a teacher and personally. When there I did think about personal security at times. But risk exists in everyday life, and while overseas I realised that risk means different things to different people.

'I'm now going to become a trainer on the 'Preparing for Change' course. As a volunteer you see that life in a developing country is not just about western headlines of tragedies and disasters, but about human beings with the same basic needs as yourself and often the same aspirations. Now, as a trainer, I can draw on that experience to help new volunteers.'

 

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