Voluntary Matters 3
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 risk: programme summary
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Living Dangerously – summary of the voluntary matters 3 TV programme

Risk is inherent in our private and work lives. What we think will happen and what actually happens can be two very different things; we overestimate some risks and underestimate others.

On a practical level, voluntary organisations are responsible for safeguarding against risks by having appropriate policies to ensure health and safety, and adequate insurance provision. However, being creative and innovative also involves taking risks. For example, taking a measured risk could involve recruiting volunteers from different sources, putting volunteers in challenging roles or giving volunteers the opportunity to develop new projects.

Living Dangerously features three organisations dealing with different kinds of risks. York Nightstop recruits volunteers to give young homeless people a bed for the night in their own homes. Bristol Zoo Gardens discovered that a volunteer had a criminal conviction that compromised client safety and the volunteer subsequently left. The organisation has learnt from this experience but it has not stopped them from taking on appropriate ex-offenders as volunteers. Ability Explorations' volunteers give people with disabilities the opportunity to do physically demanding activities.

The programme demonstrates that all organisations have to accept an element of risk. The challenge is to assess risks realistically and take steps to reduce them while still staying true to the aims of the project. Although risk management is specific to each organisation, some key principles are important:

  • Training, including what to do if things go wrong
  • Policies specific to the nature of the activity
  • Volunteers and staff understanding the potential risks involved, whether to others or themselves
  • A culture of open communication so problems can be dealt with quickly.

Risk cannot be avoided altogether; the secret is to manage it. Giving staff and volunteers the freedom to try new things (and potentially make mistakes) will mean that the organisation can continue to develop.

 

Where to now?

  • Read the case studies to see how other organisations manage risk
  • Do the scenario to see how you would deal with a volunteer's concern about risk
  • Try the quiz to test your knowledge about managing risk
  • Check transmission details of the voluntary matters 3 Living Dangerously TV programme or order the video
 
  
  * introduction
  * programme
summary
  * case studies
   
* bristol zoo gardens
   
* community service volunteers
   
* voluntary service overseas
  * scenario
  * activities
  * quiz
  * checklist
  * discussion
  * resources