Facing the risks

You're a volunteer manager for a homeless charity and have an important new project which involeves setting up new drop-in evenings at different locations in the town. Volunteers and staff will be doing outreach work to let homeless people know about the service. They may be approaching people with drug and alcohol problems on the street. One of your volunteers, Maria, says she's going to go the press to complain that volunteers are being put at risk.

What do you do?

Read the transcript and/or view the video, then select an option below: You arrange a meeting to discuss her concerns Reassess the project Deal with the press issue first

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