Voluntary Matters 3
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Helen Bamber

Playing to your strengths

Helen Bamber is founder/director of the Medical Foundation for the Care of Victims of Torture. Born in London, she worked from a young age with victims of war and oppression. In 1961 she joined the newly founded Amnesty International, and it was from their medical group that the Foundation emerged in 1985, providing medical treatment and psychological and practical help to survivors of torture and their families.

'I grew up in the1930s during the rise of fascism, and later went to Belsen concentration camp to work with the survivors after the end of the war. I began to understand a dark side of humanity, and something about the responsibility of being a witness. Setting up a foundation for torture victims was a natural extension of that work.

'Supporting our volunteers is vital. Some of the material we deal with is horrendous - it can be difficult to go home at night and put it aside. We have our own consultants, so there's someone for us to talk to. For me it's important to see clients myself, to roll up my sleeves and get involved.

'The move from being a family, in the best sense, to being a fully-fledged organisation is a very painful one. I think it would have been healthier if we'd had a slower transition and people may accuse me of being an expansionist, because I do find it difficult to say we're only going to see so many people. But I understand that we can't help everybody.

'Often, people in human rights have a strong sense of justice and question authority - and that can mean they don't always want to assume authority. But you have to be able to say 'no' and make firm decisions even if they're unpleasant ones. I've also found that people tend to appoint people who are less challenging than them, and it's important to appoint people who in some ways are better or more knowledgeable than you are.

'A leader has to be aware of their skills and weaknesses, and to be able to supplement those weaknesses. For instance, I have to accept that I may be able to reach the public and win them, but I'm not a good manager. You have to look for those skills in your senior management team, and our team is very good at those things.'

 

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